"The clarity is around the harm aspect. I was very focused on targeting volume crime, because we are driven in Victoria by crime counts. But now, to have an understanding of the harm, and a focus on targeting those high-harm offences, and putting appropriate resources to investigate those and solve those offences."
"I always thought that I had a vast policing knowledge. The course has shown me that maybe I did in a technical sense, but it's definitely broadened my experience in relation to policing harm, community policing, and identifying where our resources should be allocated"